Professional Development

22 01, 2026

Reflections from the 2026 NADRA Awards Summit

By |2026-02-03T12:46:08-05:00January 22nd, 2026|Categories: Industry Brief, Industry News, NADRA News, Press Release|Tags: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , |

This year’s NADRA Summit was a reminder of the strength of this association. The conversations were honest, the questions were thoughtful, and the respect for the work being done across the industry was clear. From the Welcome Party to the Morning Session, and from Beach Olympics to Awards Night, the focus remained on people, relationships, and standards.

15 01, 2020

If Customers Were Always Right, We Would Go Broke

By |2021-08-30T08:34:18-05:00January 15th, 2020|Categories: Ask NADRA, Bobby Parks, Business Practices|Tags: , , , , |

By: Bobby Parks  “The customer’s always right”. It’s a common saying that some may believe, but fortunately it’s not true or we would all go broke. We would throw in the towel whenever a customer claimed something was wrong, make fixes that had nothing to do with us for free, or [...]

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