Bobby Parks

12 02, 2020

Are You Charging Enough for Deck Features?

By |2021-08-30T08:34:18-05:00February 12th, 2020|Categories: Ask NADRA, Bobby Parks|Tags: , , , , , , , |

By Bobby Parks Today’s Outdoor Living Contractors In today’s deck building market, radiuses, borders, inlays, outdoor lighting, and mitered stair tread details have become the trend.  I have friends that deliver amazing award-winning creations utilizing some or all these elements and most have figured out not only an efficient way to [...]

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15 01, 2020

If Customers Were Always Right, We Would Go Broke

By |2021-08-30T08:34:18-05:00January 15th, 2020|Categories: Ask NADRA, Bobby Parks, Business Practices|Tags: , , , , |

By: Bobby Parks  “The customer’s always right”. It’s a common saying that some may believe, but fortunately it’s not true or we would all go broke. We would throw in the towel whenever a customer claimed something was wrong, make fixes that had nothing to do with us for free, or [...]

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The mission of the North American Deck and Railing Association (NADRA) is to provide a unified source for the professional development, promotion, growth, and sustenance of the Deck and Railing building industry in North America so that members can exceed the expectations of their customers.

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