Dear fellow NADRA members,

BrightClaim is excited to inform you of an important development in our evolution as a company. On May 3, BrightClaim and our partner company National Vendor announced being acquired by Genpact, a global professional services firm focused on delivering digital transformation to their clients.  This deal combines BrightClaim and National Vendor’s superior claims processing and contents-centric focus with Genpact’s digital and analytics capabilities to drive transformational change for our warranty clients.

BrightClaim is a proven leader in providing end-to-end claims solutions to the building products industry and property and casualty insurance industry. We have provided centralized claims solutions combined with field resources to deliver the highest levels of customer service and claims outcomes. We are proud of our customer-centric culture and we appreciate our deep, valued relationship with you.

Genpact shares a similar customer-first culture. Through this acquisition, Genpact is expanding its claims capabilities and further strengthening them with its digital technologies and analytics, which will enable insurance carriers to deliver higher customer satisfaction, improved loss accuracy, and expense reduction.

As a valued customer, we want to ensure you that BrightClaim will operate as a wholly-owned subsidiary of Genpact and will continue to deliver the same quality of service that you have come to expect.

Uninterrupted service levels are a priority for both companies and our existing leadership remains in place to ensure continuity in our relationship.

We look forward to your continued support in this exciting next step in the growth of our company. We look forward to meeting you soon to discuss how the combined company will deliver exciting innovation to the industry.

Please see this link for more information:

If you would like to learn more about BrightClaim’s warranty service offerings to NADRA members, contact Andrew Clements at

Best regards,

Andrew Clements 

BrightClaim Account Executive 

(M) 540-454-7111